As we look back on performance for 2013 let’s try something different this year. Instead of measuring our associates on whether or not they did what you asked or told them to do or using an old industrial based Jack Welch driven methodology of calling out the bottom 20%. Why not measure people on creativity and innovativeness? Did they find a new way or better way of doing things? Did they introduce new tools or processes that really make a difference? Did they save or make the company some money? Did they actually take some risks?
Measure those contributions and more importantly find a way to evolve what has become a uniform but dated HR construct around how to value and motivate associates. I don’t care about how well an associate kisses ass or follows direction, I care about results and you should too.