Listen, I get the tough guy routine at work. Kick but and take names and as long as the boss and the organization has your back, you’ll be just fine. You might even accomplish a few things along the way.
I happen to have a different approach. In the words of the late Michael Jackson, when it comes to work, “I’m a lover not a fighter.” I still believe you can get a lot more done in organizations with a low tolerance for bullying and nonsensical posturing.
Then again I cut my chops at Prudential where PruPolite was almost a cultural brand. When I engaged consumers in focus groups I found that they valued professionalism and employee behaviors almost equally with the quality and reliability of the products they purchased. It’s not just about achieving the goal, its also about how you get there as well.